How To Order

Making a purchase could not be easier

Just browse our site, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on your shopping cart and "Checkout".If you are ordering for the first time you will be emailed a username and password. This allows you to login to our website at any time to amend you account details and view previous orders. If you are a returning customer, please click on the LOG IN link. If you move house you can make changes to your billing/delivery address before you order the next time. No changes may be made to your delivery address once the order has been processed.

When ordering on behalf of a church, please provide the Church name , and if known, your account number. Under, "Order Notes", please advise where the wine may be left at the delivery address if out when delivery takes place. This may be a neighbour, garage, greenhouse etc. NOT an alternative address. Unfortunately we cannot arrange delivery on specific days and/or times. Delivery is made Monday to Friday between 08.30am and 4pm.

We accept Debit & Credit Cards including Visa and Mastercard and the payment is processed via Worldpay.  There is also an option to pay by "Direct Bank Transfer" from your or your church bank account.   Your order will be shipped once we have received confirmation that your online transaction is complete, subject to the delivery schedule below.
 
Shipping and Handling for Non-Alcoholic Communion Wine
Please note we no longer supply 330ml Trays of Non-Alcoholic Communion Wine.

We offer free delivery within the UK Mainland excluding the following postcodes:
 
AB37-AB38, AB41-AB56, IV1-IV37, IV63, KW1-KW3, KW6-KW10, KW14, PA21-PA35, PA37-PA39, PH15-PH26, PH33-PH49.

Deliveries to these postcodes will incur an £12.00 charge. There is also a £16.00 charge applicable for deliveries to Northern Ireland BT1-BT83.

Contact us for delivery costs to Scottish Islands, Channel Islands, Isle of Wight, Isle of Man, Southern Ireland and Scilly Isles and all other destinations. At this time we are unable to process orders to these destinations via the website.

As of April 2019 all shipping addresses that fall within the Ultra Low Emissions Zone of Central London will be subject to an additional £1 delivery charge.
 
All addresses that are affected by delivery exceptions have been outlined in our Delivery Terms.
 
Shipping and Handling for All Other Items
We offer free delivery within the UK Mainland (excluding Northern Ireland, Scottish Islands, Channel Islands, Isle of Wight, Isle of Man, Southern Ireland and Scilly Isles). Contact us for delivery costs to the excluded areas and all other destinations.  At this time we are unable to process orders to these destinations via the website.
 
Breakages

Any breakages or loss MUST BE NOTIFIED TO US and the carriers in writing within three days of the delivery date. For non-delivery, advice in writing must be received by us within 24 days of invoice date.

Delivery Schedule for Non Alcoholic Wine and Church Supplies

Please allow a maximum of Two Weeks for Communion Wine and approximately Ten Days for Communion Cups, Altar Breads and Aluminium Trays.  Unfortunately we cannot arrange delivery on specific days and/or times.  Delivery of Communion Wine is made Monday-Friday between 8.30am and 4pm.

Please allow between Four and Ten Weeks for all Silverware Sets, Communion Sets, Silver Tray, Silver Bowl and Silver Cruet etc orders. Though in practice as long as the item is in stock this should be dispatched within a few business days of receipt of the order.  We shall have no liability to you for any failure to deliver goods or services you have ordered, or any delay in doing so, or for any damage or defect to goods delivered, that is caused by any event or circumstances beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, snow, flood, fire, explosion or accident.

Bottles of Non Alcoholic Wine:

If you require less than a full case of communion wine (12 bottles), please do get in touch with us as we may be able to give you the details of a retail stockist in your local area.  We also sell bottles of communion wine individually from our office in Abergele.  Please contact sales@frankwrightmundy.co.uk or use our enquiry form for further information.